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KOMMENDE EVENTS:UX-, Product- & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding zur Entwicklung von Apps22. Mai@Packhaus WienDetails
KOMMENDE EVENTS:UX-, Product- & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding zur Entwicklung von Apps22. Mai@Packhaus WienDetails

UX Beratung & Insights Consulting

Von Insights zu Strategie

Evidenzbasierte Entscheidungen für komplexe Herausforderungen.

The Problem

Sie treffen Entscheidungen, die Ihr Unternehmen auf Jahre prägen. Neue Märkte, neue Produkte, Transformation. Das erfordert mehr als Bauchgefühl und Folien voller Wunschdenken.

Aber traditionelle Research dauert Monate. Interne Daten zeigen die Vergangenheit, nicht die Zukunft. Und Ihre Teams haben Meinungen, aber keine Evidenz. So entscheiden Sie unter Unsicherheit, die vermeidbar gewesen wäre.

The Solution

Wir liefern die Evidenzbasis für strategische Entscheidungen. Marktanalyse, Customer Segmentation, Pricing Research, Competitive Intelligence. Methodisch fundiert, in Timelines geliefert, die zu Ihrem Entscheidungszyklus passen, und aufbereitet für Ihr Board.

15+
Years Experience

Applied psychology and strategic research across industries

Behavioral Scientists

Psychologists and researchers, not just consultants with frameworks.

Board-Ready Deliverables

Every engagement ends with prioritized recommendations, not data dumps.

Three Ways to Work With Us

Pay per study, not per seat. No subscriptions, no running costs.

Connect

We find, you run.

We recruit and screen the right participants for your study. You conduct sessions with your own tools — Zoom, Teams, or any platform you prefer. Perfect when you have the expertise but need access to the right people.

  • Participant recruiting & screening
  • Quality-assured profiles
  • Flexible scheduling
  • You choose your tools
Learn more

Platform

Run studies on our platform.

Conduct your research on the Busch Labs platform. Recording, transcription, AI-powered notes and reports — all included in one per-minute price. No subscriptions, no seat licenses.

  • Recording & transcription included
  • AI-generated notes & summaries
  • Automated reports
  • Pay per study — no running costs
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Expert

We handle everything.

Our research experts moderate your sessions, analyze the data, and deliver actionable insights. From study design to final report — full service, no overhead on your team.

  • Expert moderation
  • Professional study design
  • Deep analysis & recommendations
  • Full-service from brief to report
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Use our Research Platform or just Connect with participants
Study Design
D/A/CH Recruiting
Data Collection
Analysis
AI Report
Get Expert consulting and let us execute for you
Consult on goals & methods
Expert crafted scripts & questions
Custom global recruiting
In-person lab or expert moderation
Manual verification of results
Expert Report

Our Goals

20 services
Strategy

Churn & Win-Loss Analysis

Understand why customers leave and why deals are won or lost

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Strategy

Competitor Benchmarking

Systematic comparison of products, services, and experiences against competitors

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Strategy

Custom Research Projects

Bespoke research tailored to your brief or strategic challenge. Fast turnaround, flexible deliverables.

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Strategy

Market Entry Study

Validate market opportunities and assess feasibility before entering new markets

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Strategy

Organizational Insights

Research into culture, employee experience, and internal processes. Understand what is really happening inside your organization.

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Strategy

Product & User Due Diligence (M&A)

Assess product quality and user base health for M&A decisions

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Strategy

Strategic Market Segmentation

Divide your market into actionable groups based on needs, behaviors, and value

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Strategy

Strategic Pricing Research

Determine optimal pricing through willingness-to-pay and price sensitivity research

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Strategy

Strategy & Alignment Workshops

Facilitated sessions to align teams on vision, strategy, and roadmap

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Strategy

Trend Analysis & Future Studies

Identify emerging trends and future market opportunities through systematic research

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Strategy

Value Proposition & Messaging

Identify the specific messages that drive purchase intent and differentiation

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Analysis

Customer & User Insights

Strategic research to understand how customers perceive you, what they need, and where you are missing the mark.

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Analysis

UX & Accessibility Audit

Expert heuristic evaluation and accessibility assessment of digital products. Independent review against WCAG and usability best practices.

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Quantitative

Conjoint Analysis

Determine feature preferences and price sensitivity through trade-off analysis

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Quantitative

Neuromarketing & Ad Testing

Use eye-tracking and biometrics to measure attention and emotional response to ads or websites

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Qualitative

Mystery Shopping & Service Checks

Evaluate service quality and compliance through undercover customer visits

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Research Operations

Private Participant Panel Setup

Build and manage your own proprietary research participant panel

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Research Operations

ResearchOps & Infrastructure

Operationalize research: repositories, governance playbooks, tool stacks, and recruitment pipelines

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Research Operations

Team Training

Build research capabilities across your organization. We train product managers, designers, and stakeholders to conduct and use research effectively.

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Surveys

Brand Health Tracking

Monitor brand awareness, sentiment, and perception over time against competitors

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How We Work

A structured approach to strategic clarity

STEP 1

Discovery

We start with understanding your challenge, context, and goals through focused conversation.

STEP 2

Design

We create a tailored approach combining the right methodology, timeline, and team.

STEP 3

Research

We execute rigorous research, combining primary data collection with expert analysis.

STEP 4

Delivery

You receive actionable recommendations with clear implementation roadmaps.

Looking for Employee & Culture Insights?

Our People & Culture Lab specializes in employee experience, psychological safety, and organizational diagnostics.

Explore People & Culture Lab

So arbeiten wir

Ob einzelnes Projekt, digitale Lösung oder unternehmensweite Integration: Wir starten immer mit dem richtigen Research.

Custom Research & Trainings

€5.000 – €15.000

  • Individuelle Research-Projekte
  • Research-Strategie & Methodenberatung
  • Team-Trainings & Enablement
  • Workshops & Sparring
Kontaktieren Sie uns

Von Research zur Lösung

€5.000 – €25.000

  • Marketing-Websites mit research-basierter Copy & SEO
  • Client-Facing Portale & Dashboards
  • Prozessautomatisierung & Custom Tools
  • Von der Erkenntnis zur fertigen Lösung
Kontaktieren Sie uns

Enterprise

€25.000+

  • White-Label Plattform-Integration
  • ResearchOps Setup & Skalierung
  • Laufende strategische Beratung
  • Organisatorische Transformation
Detailliertes Angebot anfordern

Common Questions

Investment, process, and engagement details

Let's Talk

Choose how you'd like to connect with us

Oder kontaktieren Sie uns direkt unter marc.busch@busch-labs.at oder +43 699 197 101 86