Your UX Problems, Prioritized
Expert review of your website or app — from 3 free findings to a full heuristic evaluation.
The Problem
You know something is off with your product. Conversion is too low, users complain, onboarding drops off. But you don't know where to start fixing it.
Your team is too close to the product. Internal reviews recycle the same assumptions. You need outside eyes that know what to look for — without commissioning a full research project.
The Solution
Senior UX researchers review your product against established heuristics and real-world best practices. We walk your key flows, identify friction, and prioritize by business impact. No generic checklist — findings tied to your goals.
A prioritized report with concrete UX issues, severity ratings, and actionable recommendations. Delivered in 5 business days.
What You'll Achieve
- Video evidence of real users interacting with your product
- Quantified usability metrics (completion rates, time-on-task)
- Prioritized list of issues ranked by severity
- Clear recommendations for improvements
AnalysisPerfect for Product / UX Teams
What You Get
Heuristic Walkthrough
Your key screens and flows reviewed against Nielsen's heuristics and domain-specific best practices.
Severity-Ranked Findings
Every issue rated by impact and frequency. You know what to fix first.
Actionable Recommendations
No vague "improve navigation". Concrete changes tied to specific screens and flows.
Competitor Context
Where relevant, we show how competitors solve the same problem better — or worse.
What Gets Reviewed
Navigation & Information Architecture
Menu structure, wayfinding, content grouping, and labeling clarity.
Forms & Input Flows
Field validation, error messages, input efficiency, and completion friction.
Error Handling & Feedback
System feedback, error recovery, loading states, and confirmation patterns.
Visual Hierarchy & Readability
Content scanning, call-to-action prominence, typography, and spacing.
How It Works
STEP 1
Submit Your Product
Share your URL or app access, plus any specific questions you want answered.
STEP 2
Expert Review
Senior researchers walk your product systematically. Findings documented, rated, prioritized.
STEP 3
Report & Next Steps
Prioritized findings report within 5 business days. Optional debrief call included.
Pricing
3 Free Wins
€0
Submit your URL and a question. We send you 3 prioritized UX findings — no strings attached.
5–7 business days
Full UX Quick Check
€1.990
Heuristic evaluation of 50–100 screens and 10–30 user flows. Severity-ranked report with actionable recommendations.
5 business days
Questions & Answers
Explore Related Services
Usability Testing (Task-Based)
Measure task success, efficiency, and errors through structured testing
Learn moreCompetitor Benchmarking
Systematic comparison of products, services, and experiences against competitors
Learn moreInclusive Accessibility Testing
Test your product WITH people with disabilities—real users, not just compliance checklists
Learn moreWhat Our Clients Say
Real feedback from teams we've worked with
The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!
Inbar Fruchsad Weil
Venture Builder
Mavie Next
Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.
Frank Kofler
QA & UX Manager
Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.
Lucie Papelier
Product Manager
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Ready to Get Started with UX Quick Check?
Let's discuss how we can help you achieve your goals.
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Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
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