Expert review of your website or app — from 3 free findings to a full heuristic evaluation.
The Problem
You know something is off with your product. Conversion is too low, users complain, onboarding drops off. But you don't know where to start fixing it.
Your team is too close to the product. Internal reviews recycle the same assumptions. You need outside eyes that know what to look for — without commissioning a full research project.
The Solution
Senior UX researchers review your product against established heuristics and real-world best practices. We walk your key flows, identify friction, and prioritize by business impact. No generic checklist — findings tied to your goals.
A prioritized report with concrete UX issues, severity ratings, and actionable recommendations. Delivered in 5 business days.
Your key screens and flows reviewed against Nielsen's heuristics and domain-specific best practices.
Every issue rated by impact and frequency. You know what to fix first.
No vague "improve navigation". Concrete changes tied to specific screens and flows.
Where relevant, we show how competitors solve the same problem better — or worse.
Menu structure, wayfinding, content grouping, and labeling clarity.
Field validation, error messages, input efficiency, and completion friction.
System feedback, error recovery, loading states, and confirmation patterns.
Content scanning, call-to-action prominence, typography, and spacing.
Share your URL or app access, plus any specific questions you want answered.
Senior researchers walk your product systematically. Findings documented, rated, prioritized.
Prioritized findings report within 5 business days. Optional debrief call included.
Submit your URL and a question. We send you 3 prioritized UX findings — no strings attached.
5–7 business days
Heuristic evaluation of 50–100 screens and 10–30 user flows. Severity-ranked report with actionable recommendations.
5 business days
Measure task success, efficiency, and errors through structured testing
Learn moreSystematic comparison of products, services, and experiences against competitors
Learn moreTest your product WITH people with disabilities—real users, not just compliance checklists
Learn moreReal feedback from teams we've worked with
Let's discuss how we can help you achieve your goals.
Configure & PriceChoose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
An interactive calculator that uses decision theory to estimate whether a research study is worth the investment, before you run it.
Read articleAn interactive tool that guides you to the right research method based on your goals, constraints, and context.
Read articleAccessibility research is not about checking boxes on a WCAG checklist. It is about testing with real users who rely on assistive technology to understand barriers that automated tools cannot detect.
Read article