Research Designed Around Your Question

Custom research projects for complex challenges.

The Problem

Your question does not fit a standard service. It needs a custom approach, combining methods or exploring territory that requires design from scratch.

You have a specific research question but don't have the bandwidth, expertise, or capacity to run it in-house. You need a partner who can execute with rigor. But most agencies push you into their standard offerings. Your question gets squeezed into a template that does not quite fit. You need a partner who can design the right approach.

The Solution

We scope and design research around your specific challenge. Mixed methods, multi-phase studies, or novel approaches. The methodology fits your question, not the other way around.

Research designed for your exact needs. Rigorous answers to questions that matter.

What You'll Achieve

Research executed exactly to your specifications
Fast turnaround without sacrificing quality
Flexible deliverable formats
Clear recommendations for decision-making

StrategyPerfect for Management / Strategy

What You Get

Your Brief, Our Expertise

You define the question. We design and execute the methodology with academic rigor.

Fast Turnaround

Rush projects in 2-3 weeks. Standard projects in 4-6 weeks. We match pace to your deadlines.

Flexible Deliverables

Full reports, executive summaries, raw data, presentations—whatever format your organization needs.

Team Extension

We work alongside your research team or independently. Comfortable in collaborative or lead roles.

How It Works

STEP 1

Briefing

Share your brief or challenge. We review and ask clarifying questions.

STEP 2

Proposal

Detailed proposal with methodology, timeline, deliverables, and investment.

STEP 3

Execution

We run the research with regular check-ins and progress updates.

STEP 4

Delivery

Findings delivered in your preferred format with actionable recommendations.

Tailored to Your Needs

Every project is different. Let's discuss your specific requirements and create a custom proposal.

Book a Discovery Call

Questions & Answers

That's fine. Many clients come with a question or challenge rather than a detailed brief. We'll help you scope the project during our initial conversation and can draft a research brief together.

Depending on scope, first results can come within days. Complex custom projects with multiple phases typically take a few weeks. We'll give you an honest timeline upfront based on your specific requirements.

Absolutely. We often collaborate with internal teams—either as an extension of their capacity or bringing specific expertise they lack. We're comfortable in collaborative or independent roles.

We're flexible. Standard deliverables include a full report and executive summary. We can also provide raw data, presentation decks, workshop facilitation, or whatever format works for your organization.

Explore Related Services

ResearchOps & Infrastructure

Operationalize research: repositories, governance playbooks, tool stacks, and recruitment pipelines

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Team Training

Build research capabilities across your organization. We train product managers, designers, and stakeholders to conduct and use research effectively.

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Trend Analysis & Future Studies

Identify emerging trends and future market opportunities through systematic research

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What Our Clients Say

Real feedback from teams we've worked with

The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!

Inbar Fruchsad Weil

Venture Builder

Mavie Next

Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.

Frank Kofler

QA & UX Manager

Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.

Lucie Papelier

Product Manager