Team Training

Build research capabilities across your organization. We train product managers, designers, and stakeholders to conduct and use research effectively.

The Problem

You want your team to run their own research. Not dependent on external agencies for every question, but capable of gathering evidence themselves.

Most product teams know they should do more research, but they don't know how. Interviews feel awkward. Surveys get ignored. Insights don't translate into action.

The Solution

We fix this by teaching your team practical research skills they can use immediately—not academic theory, but hands-on techniques that work in real product cycles.

A team that can run research independently. With the skills and confidence to gather evidence for their decisions.

What You'll Achieve

Clear picture of organizational dynamics and friction points
Aligned leadership team with shared vision
Prioritized action plan for transformation
Improved cross-functional collaboration

Research OperationsPerfect for Product / UX Teams

What You Get

Interviewing Skills

How to ask questions that reveal real behavior, not just opinions. Moderation techniques, follow-up probing, and avoiding leading questions.

Survey Design

Creating surveys people actually complete. Question design, response scales, sampling, and knowing when surveys are the wrong tool.

Insight Translation

Turning research findings into decisions. Prioritizing insights, communicating to stakeholders, and building conviction for action.

Research Planning

Knowing when to research, what method to use, and how much is enough. Avoiding both analysis paralysis and gut-driven decisions.

How It Works

STEP 1

Assess

We understand your team's current capabilities and how they'll apply the skills.

STEP 2

Design

We design a tailored curriculum using examples from your domain. No generic case studies.

STEP 3

Deliver

Sessions combine theory, live demonstration, and hands-on practice. Participants practice with each other.

STEP 4

Reinforce

Optional follow-up coaching helps reinforce the learning when your team applies it to real projects.

Tailored to Your Needs

Every project is different. Let's discuss your specific requirements and create a custom proposal.

Book a Discovery Call

Questions & Answers

Explore Related Services

ResearchOps & Infrastructure

Operationalize research: repositories, governance playbooks, tool stacks, and recruitment pipelines

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Strategy & Alignment Workshops

Professionally facilitated workshops that align leadership teams on vision, strategy, and actionable roadmaps

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Continuous Discovery Coaching

Embed customer-centricity into your team through hands-on discovery practice coaching

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What Our Clients Say

Real feedback from teams we've worked with

The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!

Inbar Fruchsad Weil

Venture Builder

Mavie Next

Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.

Frank Kofler

QA & UX Manager

Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.

Lucie Papelier

Product Manager