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UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails

A/B Testing

A controlled experiment comparing two variants by randomly splitting users between them. The only reliable way to measure the causal impact of a specific change on user behavior.

Definition: A controlled experiment comparing two variants by randomly splitting users between them. The only reliable way to measure the causal impact of a specific change on user behavior.

A/B testing splits your users into two groups—one sees version A, the other sees version B—and measures which performs better on a defined metric. It is the gold standard for causal inference in product decisions.

When to Use

  • Feature validation: You have a specific change and want to know if it improves a metric
  • Optimization: You have a working flow and want to incrementally improve it
  • Settling debates: Stakeholders disagree about which design is better—let the data decide

When Not to Use

A/B tests answer "which is better" but not "why." If your conversion rate drops 15%, an A/B test tells you the new design caused it. It does not tell you what confused users. You need qualitative research for that.

A/B tests also require sufficient traffic. If your sample size is too small, results will not reach statistical significance and you are guessing with extra steps.

Common Pitfalls

  • Peeking at results early: Checking before you reach your planned sample size inflates false positives
  • Testing too many variants: Each additional variant requires more traffic and increases complexity
  • Ignoring effect size: A statistically significant result with a tiny effect size is not worth shipping
A/B Testing - Definition | UX Research Glossary | Busch Labs