Primary research in your target market — not recycled desk data.
The Problem
You are evaluating a new market, a new region, or a new audience segment. The opportunity looks promising on paper.
You are considering a new market, but your data is secondhand. Analyst reports, internal opinions, competitor press releases. None of it tells you what customers in that market actually need or whether they would choose you. Entering blind is expensive. Retreating is worse.
The Solution
We research your target market with real users in that region. Cultural differences in user behavior, local competitor landscape, regulatory requirements, audience segmentation. You get evidence from the people you want to sell to, not assumptions from people who have never met them.
A go/no-go recommendation backed by primary data. Clear picture of what it takes to win in that market.
We recruit and research participants in your target region, ensuring cultural and behavioral relevance.
Systematic comparison of your product against local competitors from the user's perspective.
Assessment of local requirements, cultural expectations, and market-specific friction points.
Define the target market, key questions, and success criteria for the entry decision.
Recruit local participants, run interviews or surveys, and benchmark local competitors.
Synthesize cultural, competitive, and regulatory findings into a market-entry assessment.
Go/no-go recommendation with audience segmentation and strategic entry roadmap.
Every project is different. Let's discuss your specific requirements and create a custom proposal.
Book a Discovery CallSystematic comparison of products, services, and experiences against competitors
Learn moreIdentify emerging trends and future market opportunities through systematic research
Learn moreTest ideas, concepts, and prototypes before development investment
Learn moreLet's discuss how we can help you achieve your goals.
Configure & PriceChoose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
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Read articleReal feedback from teams we've worked with
Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.

Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.

Working with Marc & his team is amazing — he is very client- & human-centric, and makes the impossible happen when it comes to deadlines, finding a panel, supporting the research design, etc. He immersed himself in the topic, and supported our project with outstanding engagement, delivering results on time, with deep, actionable insights.