Full-Service Surveys
Quantitative research with full support. We design, distribute, analyze, and report—you get actionable data.
The Problem
You need quantitative data, but your questions are complex. Trade-offs, priorities, willingness to pay, feature preferences. Simple rating scales will not cut it.
But most survey tools are built for simple feedback forms. You need advanced methods like conjoint or MaxDiff, but do not have the expertise or tools in-house.
The Solution
We design and run advanced surveys: conjoint analysis, MaxDiff, Kano model, segmentation studies. Proper experimental design, statistical analysis, and actionable outputs.
Quantitative insights that answer complex questions. Data you can use for real decisions.
What You'll Achieve
- Statistically valid conclusions you can trust
- Clean, quality-checked data
- Visual reports ready for stakeholder sharing
- Clear answers to your research questions
2-3
Weeks Typical
Design to delivery
DACH
Region Focus
DE, AT, CH coverage
SurveysPerfect for Product / UX Teams
What You Get
Customer Satisfaction (CSAT/NPS)
Measure satisfaction, loyalty, and likelihood to recommend across touchpoints.
Market Research
Understand market size, segmentation, competitive perception, and trends.
Employee Experience
Engagement surveys, pulse checks, and organizational feedback loops.
Concept Validation
Test product concepts, pricing, and positioning at scale before launch.
Additional Benefits
Survey Design
We design your questionnaire following best practices to maximize response quality.
Panel Access
Reach your target audience through our verified DACH panel or your own list.
Analysis & Reporting
Statistical analysis, visualization, and executive summary of key findings.
Strategic Recommendations
What do the numbers mean? We translate data into actionable insights.
How It Works
STEP 1
Define Objectives
What do you need to learn? We help frame the right questions.
STEP 2
We Design the Survey
Expert questionnaire design optimized for completion and data quality.
STEP 3
We Collect Responses
Distribution to your audience or our panel with quality monitoring.
STEP 4
You Get the Report
Comprehensive analysis with visualizations and recommendations.
Transparent Pricing
Use our Study Builder to configure your project and get an instant quote. No hidden fees, pay only for what you need.
Calculate Your PriceQuestions & Answers
Explore Related Services
Conjoint Analysis
Determine feature preferences and price sensitivity through trade-off analysis
Learn moreProduct-Market-Fit Test (Sean Ellis)
Measure product-market fit with the validated Sean Ellis test and get clarity on what to improve next
Learn moreKano Model Analysis
Categorize features into must-haves, delighters, and indifferents using validated Kano methodology
Learn moreWhat Our Clients Say
Real feedback from teams we've worked with
The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!
Inbar Fruchsad Weil
Venture Builder
Mavie Next
Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.
Frank Kofler
QA & UX Manager
Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.
Lucie Papelier
Product Manager
Use our Research Platform or just Connect with participants
Get Expert consulting and let us execute for you
Ready to Get Started with Full-Service Surveys?
Let's discuss how we can help you achieve your goals.
Configure & PriceLet's Talk
Choose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
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