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UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails

Know Who Your Customers Really Are

Market segmentation based on behavior, not just demographics.

The Problem

You need to segment your market. For targeting, for product development, for go-to-market strategy. But demographics alone do not tell you enough.

Treating everyone the same is the fastest way to be irrelevant. But demographic personas are useless. You need to know exactly who your high-value targets are. Traditional segmentation gives you age brackets and income ranges. That does not help you understand what drives decisions. You need segments you can actually act on.

The Solution

We build segmentation based on needs, behaviors, and attitudes. Through surveys and clustering analysis, we find the groups that matter for your strategy, with profiles you can target.

Actionable segments based on what drives customer decisions. With clear implications for product, marketing, and sales.

What You'll Achieve

  • Clear brand positioning based on market data
  • Optimal pricing backed by willingness-to-pay research
  • Messaging that resonates with target segments
  • Competitive differentiation strategy
StrategyPerfect for Marketing

What You Get

Needs-Based Clustering

Group customers by what they need and how they behave, not just age or location.

Value Sizing

Identify which segments represent the highest revenue potential (TAM/SAM/SOM).

Targeting Profiles

Detailed profiles for each segment: where to find them, what to say, and how to convert them.

Knockout Criteria

Define exactly who you should NOT target to save sales and marketing efficiency.

How It Works

STEP 1

Hypothesis

Review existing data to form hypothesis segments and variables.

STEP 2

Survey

Large-scale quantitative survey (N=1000+) to capture distinct behavioral clusters.

STEP 3

Analysis

Statistical clustering (k-means/latent class) to identify mathematical segments.

STEP 4

Personas

Rich, humanized persona profiles built on the statistical data.

Tailored to Your Needs

Every project is different. Let's discuss your specific requirements and create a custom proposal.

Book a Discovery Call
Use our Research Platform or just Connect with participants
Study Design
D/A/CH Recruiting
Data Collection
Analysis
AI Report
Get Expert consulting and let us execute for you
Consult on goals & methods
Expert crafted scripts & questions
Custom global recruiting
In-person lab or expert moderation
Manual verification of results
Expert Report

Ready to Get Started with Strategic Market Segmentation?

Let's discuss how we can help you achieve your goals

Configure & Price

Let's Talk

Choose how you'd like to connect with us

Or reach us directly at marc.busch@busch-labs.at or +43 699 197 101 86

Strategic Market Segmentation | Busch Labs