A dedicated space for in-person user research — equipped for observation, moderated testing, and co-creation sessions.
Some things require being in the room. Body language, group dynamics, physical prototypes — our Vienna lab gives you the setup to capture what remote research misses.
Professional research infrastructure
Desktop, laptop, mobile, and tablet setups ready for any product or prototype.
Tobii eye-tracking reveals where users look and what they miss in your interface.
GSR and heart rate monitoring captures emotional responses users cannot articulate.
Screen capture, face cam, and room camera synchronized for complete session review.
Optimized audio and video for moderated think-aloud usability sessions.
Separate spaces for participants and observers. Watch sessions live through one-way glass.
We handle participant reception, briefing, and comfort so you can focus on the research.
Your prototype loaded, equipment calibrated, recording configured. Arrive and start testing.
Refreshments and snacks for your team during observation sessions.
Bring your own moderator and participants. The lab is fully equipped for external teams.
From booking to insights
Reserve the lab for a half-day or full-day session. We handle logistics.
Your prototype loaded, equipment calibrated, recording configured.
Recruited and screened participants from our panel, matched to your criteria.
Professional moderation with you observing. Full recordings delivered.
Book a demo or send us a message
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86