The Right People. On Time.
Real, verified participants for any study, any audience.
The Problem
You want to test, interview, or survey. But first you need the right people.
Recruiting eats time you don't have. You reach out to a hundred people, ten respond, three show up. And even when they do, the profile doesn't quite match. Or worse: You get professional survey-takers who know how to game screeners. B2B is even harder: Anyone can claim to be a decision-maker on a signup form.
The Solution
Every person in our panel is identity-verified through multi-step checks. Real people, confirmed identities, validated job roles. No bots, no professional respondents. First results often in hours or days, most consumer studies completed within 7 days, B2B experts within 14 to 21 days. If someone doesn't show, we replace them for free.
Participants who are who they say they are. Data you can build decisions on.
What You'll Achieve
- Verified participants matching your exact criteria
- Fast turnaround with first results often in hours or days
- No-show protection with free replacements
- Scheduled and briefed participants ready for your sessions
7-14
Days to Delivery
First results often in hours
0
No-Show Cost
Free replacement guarantee
RecruitingFor UX Researchers & Product Teams
What You Get
B2B & B2C Coverage
From C-level executives to everyday consumers. Filter by role, industry, company size, and behavior.
DACH Region Focus
Strong panel coverage in Germany, Austria, and Switzerland with native language support.
Quality Guaranteed
No-shows replaced at no cost. You only pay for completed sessions.
How It Works
STEP 1
Screener
We design a screener to qualify the right participants.
STEP 2
Sourcing
We tap our panel and external sources to find matches.
STEP 3
Validation
We verify eligibility and confirm availability.
STEP 4
Scheduling
Participants show up, ready and briefed.
Example Projects
Real configurations priced by our engine. Customize any example in the Study Builder.
Quick Survey Panel
Connect — 100 consumers, 15-min survey, remote
Total
€2,250
excl. 20% VAT
Recruiting Fee€1,500
Incentive€750
Show breakdown
Recruiting Fee100 × €15
Incentive100 × €7.50
Moderated Interviews
Platform — 10 consumers, 60-min interviews, remote
Total
€1,444
excl. 20% VAT
Recruiting Fee€750
Incentive€400
Platform Fee€294
Show breakdown
Recruiting Fee10 × €75
Incentive10 × €40
Platform Fee10 × €29.40
Full-Service Usability Study
Expert — 15 consumers, 60-min user tests, remote
Total
€2,391
excl. 20% VAT
Recruiting Fee€1,200
Incentive€750
Platform Fee€441
Show breakdown
Recruiting Fee15 × €80
Incentive15 × €50
Platform Fee15 × €29.40
Prices calculated in real time. Your actual project may differ based on configuration.
Questions & Answers
Yes. We specialize in hard-to-reach professional audiences including C-level executives, healthcare professionals, and technical specialists.
We guarantee attendance. Any no-shows are replaced at no additional cost to you.
Multi-step identity verification (email, bank data name matching, external profile review) before any study invitation. Three verification levels: Verified, Confirmed, and Known. Combined with fair compensation, strict frequency limits, and personal study review before launch. Learn more about our recruitment process and our data quality approach.
Explore Related Services
B2B Expert Recruiting
Recruit verified business professionals, executives, and domain experts for B2B research studies
Learn moreB2C Consumer Recruiting
Recruit identity-verified consumers and end-users from diverse demographics for surveys and usability tests
Learn moreExpert Audience Recruiting
Source and verify hard-to-reach specialists, niche audiences, and rare user segments for research studies
Learn moreWant to understand our recruiting methodology in depth? Learn how we recruit →
What Our Clients Say
Real feedback from teams we've worked with
The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!
Inbar Fruchsad Weil
Venture Builder
Mavie Next
Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.
Frank Kofler
QA & UX Manager
Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.
Lucie Papelier
Product Manager
Use our Research Platform or just Connect with participants
Get Expert consulting and let us execute for you
Ready to Get Started with Participant Recruiting (General)?
Let's discuss how we can help you achieve your goals.
Configure & PriceLet's Talk
Choose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
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