Find Real Consumers Fast
B2C recruiting from a verified panel.
The Problem
You need consumers for your research. Specific demographics, behaviors, or product usage. Matched to your target audience, available quickly.
But panel quality varies wildly. Professional survey-takers who rush through. People who lie on screeners. You waste time on participants who do not give you real insights.
The Solution
We recruit from our verified participant panel. Multi-step identity verification, fair incentives, participant-controlled invitation frequency with strict upper bounds, and personal review of every study. Matched to your criteria, with first results often in hours or days and most consumer studies completed within 7 days.
Consumers who match your audience and engage honestly. Quality participants, fast.
What You'll Achieve
- Verified participants matching your exact criteria
- Fast turnaround with first results often in hours or days
- No-show protection with free replacements
- Scheduled and briefed participants ready for your sessions
RecruitingPerfect for Product / UX Teams
What You Get
Verified Participants
Screened and validated to ensure they match your exact criteria.
Fast Turnaround
First results often in hours or days. Most studies completed within 7 to 14 days.
No-Show Protection
Replacements at no extra cost if participants don't show.
How It Works
STEP 1
Screener
We design a screener to qualify the right participants.
STEP 2
Sourcing
We tap our panel and external sources to find matches.
STEP 3
Validation
We verify eligibility and confirm availability.
STEP 4
Scheduling
Participants show up, ready and briefed.
Example Projects
Real configurations priced by our engine. Customize any example in the Study Builder.
Quick Survey Panel
Connect — 100 consumers, 15-min survey, remote
Total
€2,250
excl. 20% VAT
Recruiting Fee€1,500
Incentive€750
Show breakdown
Recruiting Fee100 × €15
Incentive100 × €7.50
Moderated Interviews
Platform — 10 consumers, 60-min interviews, remote
Total
€1,444
excl. 20% VAT
Recruiting Fee€750
Incentive€400
Platform Fee€294
Show breakdown
Recruiting Fee10 × €75
Incentive10 × €40
Platform Fee10 × €29.40
Full-Service Usability Study
Expert — 15 consumers, 60-min user tests, remote
Total
€2,391
excl. 20% VAT
Recruiting Fee€1,200
Incentive€750
Platform Fee€441
Show breakdown
Recruiting Fee15 × €80
Incentive15 × €50
Platform Fee15 × €29.40
Prices calculated in real time. Your actual project may differ based on configuration.
Questions & Answers
First results are often there in hours or days. Most consumer studies are completed within 7 days. If you need it extra speedy, get in touch and we will find a way.
Multi-step identity verification including bank data name matching, strict frequency limits (no more than once a month for consumers), and continuous behavioral monitoring including response timing and open-end quality scoring.
We recruit through targeted online and offline campaigns across multiple channels. Every participant goes through screening that matches your specific study requirements. We don't stretch definitions to fill quotas.
Explore Related Services
Usability Testing (Task-Based)
Measure task success, efficiency, and errors through structured testing
Learn moreConcept Validation
Test ideas, concepts, and prototypes with target users before committing development resources
Learn moreGamer Focus Groups
Professionally moderated group discussions with genre-verified players to explore attitudes and preferences
Learn moreWant to understand our recruiting methodology in depth? Learn how we recruit →
What Our Clients Say
Real feedback from teams we've worked with
The user research that was done by Marc and his team was the best investment we made! The comprehensive insights we got from it have helped us sharpen our product and even break some of our assumptions. This way, we could launch an MVP that is really focused on our users' core needs and bring real value with our product. User research is so crucial and the early on you do it, it saves so much production and marketing costs down the road. In short, highly recommended!!
Inbar Fruchsad Weil
Venture Builder
Mavie Next
Busch Labs/RUF have been an amazing partner for my team and THQ Nordic when it comes to qualitative studies for our video game projects. We were struggling to find partners that were able to adapt to our rapidly changing requirements and short timelines, but Busch Labs continuously went above and beyond our expectations. This is true for recruiting, play sessions, as well as reporting. On top of that, they also helped us strengthen our own internal knowledge and processes when it comes to UX. Marc and his team are very unique, and I strongly recommend them to anybody who has UX-related needs.
Frank Kofler
QA & UX Manager
Working with Busch Labs on usability research for our mobile inspection solution was extremely valuable. The user testing helped us identify key improvements and simplify the guidance, making the overall experience much more intuitive. We also saw a clear improvement in performance, as users now better understand how to use the solution as intended. Marc was great to work with! Very responsive, flexible to our needs, and able to recruit the right users for our specific use case.
Lucie Papelier
Product Manager
Use our Research Platform or just Connect with participants
Get Expert consulting and let us execute for you
Ready to Get Started with B2C Consumer Recruiting?
Let's discuss how we can help you achieve your goals.
Configure & PriceLet's Talk
Choose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86
Related Articles
AccessibilityRecruiting
Accessibility Testing: Beyond Compliance
Accessibility research is not about checking boxes on a WCAG checklist. It is about testing with real users who rely on assistive technology to understand barriers that automated tools cannot detect.
Read articleRecruitingResearch Ops
Building a Participant Panel: The Asset You Own
Stop paying agencies for every study. How to build, manage, and nurture a proprietary pool of users for faster, cheaper research.
Read articleRecruitingPlanning
Recruiting Participants: Finding the Right People
The quality of your research is directly tied to the quality of your participants. Recruiting is not an administrative task, it is a methodological decision that determines whether your findings will generalize.
Read article