AI-Moderated Interviews: The 'Rag Rug' Data Problem
Tools promising 'adaptive AI interviews' often deliver a data nightmare. Why inconsistent probing creates a patchwork of anecdotes instead of a dataset.
Methods, Guides, and Strategic Insights. Evidence-based resources to elevate your research practice.
Tools promising 'adaptive AI interviews' often deliver a data nightmare. Why inconsistent probing creates a patchwork of anecdotes instead of a dataset.
What to say and when to say it. A standard protocol for intros, the 'Think-Aloud' instruction, and neutral probing.
AI agents can simulate a logical user journey, but they cannot simulate the messiness of human behavior. Where to draw the line between useful stress-testing and dangerous fabrication.
Why spend budget testing obvious bugs? How to run an expert review to clean up your product before you show it to users.
Rather than a sharp divide, qualitative and quantitative research exist on a continuum. The most powerful insights come from combining both, understanding why something happens and measuring how often.
Accessibility research is not about checking boxes on a WCAG checklist. It is about testing with real users who rely on assistive technology to understand barriers that automated tools cannot detect.
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