Skip to content
UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails
UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails

Objectivity

The degree to which research findings are independent of who conducts the study. If two researchers follow the same protocol and get different results, you have an objectivity problem.

Definition: The degree to which research findings are independent of who conducts the study. If two researchers follow the same protocol and get different results, you have an objectivity problem.

Objectivity means your research findings should not depend on who runs the study. A different moderator, analyst, or evaluator following the same protocol should arrive at the same conclusions.

The Three Levels

  • Execution objectivity: Two moderators running the same test protocol should collect comparable data. This requires standardized scripts, consistent task instructions, and controlled moderator behavior
  • Analysis objectivity: Two analysts reviewing the same data should reach the same findings. Structured coding frameworks and clear criteria make this possible; unstructured "gut feeling" analysis does not
  • Interpretation objectivity: Two stakeholders reading the same report should draw the same conclusions. This depends on how clearly you present evidence and separate findings from recommendations

Why Perfect Objectivity Is Impossible

All research involves human judgment. You decide which quotes to highlight, how to categorize observations, and what counts as a "significant" pattern. These decisions are inherently subjective.

The practical goal is not eliminating subjectivity but making it transparent and manageable. Document your decisions. Use standardized scoring criteria. Have multiple people code the same data and measure agreement.

The Relationship to Reliability

Objectivity is a prerequisite for reliability. If your results depend on who collected them, they cannot be consistent across repeated measurements. When inter-rater agreement is low, fix your protocol before trusting your data.

Objectivity - Definition | UX Research Glossary | Busch Labs