In-person playtesting with optional biometrics in Vienna.
The Problem
You need deep insights that remote testing cannot provide. Observation, biometrics, immediate follow-up questions. A controlled environment for your most important tests.
But flying players to your office is expensive and complicated. You do not have a lab setup. And running sessions yourself means you miss things while you are busy moderating.
The Solution
Our Vienna game lab offers in-person playtesting with professional moderation. Eye tracking, facial coding, and physiological measurement available. Secure environment for pre-release builds.
Deep player insights from controlled sessions. See what players experience, not just what they report.
Players validated by Steam library, play history, and genre preferences.
Gameplay footage with face cam and think-aloud commentary.
Heatmaps, frustration markers, and engagement metrics.
We define what you need to learn: FTUE, core loop, or retention.
We find players who match your target genre and platform.
Remote or in-person playtests with full recording.
Actionable recommendations backed by player behavior.
Real configurations priced by our engine. Customize any example in the Study Builder.
Platform — 8 gamers, 60-min user tests, remote
Total
€1,915.20
excl. 20% VAT
Expert — 10 gamers, 90-min user tests, at Busch Labs Lab
Total
€5,966
excl. 20% VAT
Connect — 100 gamers, 15-min survey, remote
Total
€3,750
excl. 20% VAT
Prices calculated in real time. Your actual project may differ based on configuration.
Rent our Vienna game lab with recording equipment and eye tracking for your own playtesting sessions
Learn moreTest your game with Steam-verified players from anywhere. Fast, scalable, cost-effective player feedback.
Learn moreQuantitative and qualitative player research with genre-verified gamers. Understand your audience at scale.
Learn moreLet's discuss how we can help you achieve your goals.
Configure & PriceChoose how you'd like to connect with us
Or reach us directly at marc.busch@user-feedback.at or +43 699 197 101 86